ISO (International Organization for Standardization) creates and publishes global standards to ensure quality, safety, and efficiency across products, services, and systems. Whether you're looking to improve your business operations or seeking certification, you may have a lot of questions. In this blog, we’ll answer some of the most commonly asked questions about ISO standards and certifications.
What is ISO?
ISO stands for the International Organization for Standardization. It is a non-governmental body composed of national standardisation bodies from over 160 countries, that develops and publishes standards across various industries to ensure products, services and systems are safe, reliable and of high quality.
What are ISO certifications?
ISO certifications are formal recognitions awarded to companies that meet the specific standards set by ISO, in various areas such as quality management (ISO 9001) or environmental management (ISO 14001). Achieving ISO certification demonstrates a company’s commitment to maintaining high standards in its operations.
Can ISO help win more business?
Yes, ISO certification can help you win more business. Many companies, especially in regulated industries, prefer to work with ISO-certified suppliers because it demonstrates a commitment to quality, safety and efficiency. ISO certification can enhance your reputation, increase customer trust, and open up new business opportunities.
What are the most popular ISO standards?
There are hundreds of ISO standards, but some of the most popular include:
ISO 9001: Quality Management Systems
ISO 14001: Environmental Management Systems
ISO 27001: Information Security Management Systems
ISO 45001: Occupational Health and Safety Management Systems
How can I get ISO certified?
To get ISO certified, your organisation must go through a process that typically involves:
Understanding the Relevant Standard: First, you need to understand which ISO standard is applicable to your organisation. For instance, if you want to improve quality management, you would look into ISO 9001.
Implementing the Standard: The next step is to implement the requirements of the relevant ISO standard within your organisation. This may involve changing processes, introducing new practices and ensuring staff are trained.
Internal Audits: Conduct internal audits to ensure your practices meet the requirements of the standard. This will help you identify any gaps.
Choose a Certification Body: Once you’ve implemented the necessary changes, you’ll need to choose an accredited certification body to assess your organisation’s compliance with the ISO standard. We recommend opting for a UKAS-accredited certification body like BSI.
Certification Audit: The certification body will perform an audit to evaluate whether your organisation meets the required standard. If everything is in order, you will be awarded ISO certification.
How long does it take to get ISO certification?
The process typically takes between 3 to 12 months, depending on the size and complexity of your organisation and the standard you are pursuing. However, smaller organisations may be able to achieve it faster.
What is the cost of ISO certification?
The cost of ISO certification depends on several factors, including the size and complexity of your organisation, the certification body you choose and the scope of your QMS. Costs generally include fees for the certification body, audit fees, implementation costs and training.
How often does ISO certification need to be renewed?
ISO certifications are valid for three years, but you must undergo regular surveillance audits (usually annually) to maintain certification. After three years, the certification must be renewed through a re-certification audit.
Can small businesses get ISO certified?
Yes, small businesses can pursue ISO certification. The process is scalable and can be tailored to fit the needs of smaller organisations. In fact, ISO 9001, for example, is one of the most popular standards adopted by small businesses looking to improve their quality management systems.
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